Enrollment Services Representative

Long Beach, CA
Full Time
Entry Level

The Entry Level Enrollment Services Representative with us here at Neo Enterprise will be trained from the ground up on the ins and outs of our government funded - telecommunications program, a free wireless service to qualifying individuals. Our client allows us to work with members of neighboring communities and help local families obtain modes of communication in order to increase their chances of connecting with loved ones, securing employment, and improving their quality of life,

Neo Enterprise is seeking individuals to join our team as the Entry Level Enrollment Services Representative Who:

  • Have a passion for working with and helping others
  • Can work both with a team and solo without any micromanagement
  • Thrive in a fast-paced, people-facing environment
  • Are looking for more than just a job, and are more career-oriented
  • Can receive the necessary training and mentorship in order to excel beyond the initial entry level aspect of the position

Entry Level Enrollment Services Representative Responsibilities Include:

  • Meet directly with community members and qualify individuals to enroll them in our clients services
  • Answer questions throughout enrollment, process requests, and clearly communicate next steps
  • Receive hands-on training to understand the ins and outs of the enrollment program
  • Master communication skills when working internally as a team and externally with members of the community
  • Become an expert in how to enroll an individual in the program and ensuring they have all the necessary information to proceed
  • Keep detailed records of all interactions with potential members of the program
  • Work daily with our team in order to trade tricks and tips on how to best further the success of the program 

Perks of Being an Entry Level Enrollment Services Representative:

  • Unlimited access to educational and training resources
  • Training tailored to each individual Entry Level Enrollment Representative and their learning needs
  • Uncapped growth potential based on work ethic 
  • Bonuses and incentives
  • Major Holidays off
 

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